All animals are guaranteed to be healthy and properly sexed. If there is any problems or not 100% satisfied with the purchase, please contact us within 24 hours of arrival. Take picture of your new reptile as soon as it arrives for reference.
Animals will be shipped with FedEx for next day delivery. Shipping cost is included on all Ball Pythons excluding sale items and $49 for all other reptiles. We ship Monday – Thursday excluding holidays which FedEx observes. Our cut off time for same day shipping is 12 pm est. We will only ship orders when temperatures are above 45f degrees and below 90f degrees. If temperatures are beyond those limits we can possibly ship to the FedEx facility near your location or schedule shipment when the weather permits.
Live arrival guaranteed. We guarantee live arrival on all of our shipments and make sure that all snakes are properly shipped in appropriate packaging with heating or cooling elements.
Live arrival guarantee will be voided if customer (you) is not present for first attempted delivery by FedEx or providing incorrect delivery address.
If there is any special request regarding delivery, please notify us in the note section on the checkout page or contact us directly via email or phone.
We offer a 30 or 60 day plan. The 30 day plan require a 25% deposit and the remaining balance to be paid off within 30 days. The 60 day plan is available for orders over $500. A 25% deposit is required and from the remaining balance, 2 equal payments would be needed on the 30th and 60th day of the payment plan. If you have any other questions please let us know.
Deposit will be forfeited on payment plans that are not completed. If deposit is forfeited, customer can use the deposit amount on a future purchase at full price within a four month period of deposit.