If you are using Four as your payment method, please contact us immediately after placing the order with the SKU of your purchase. We are having some technical difficulties with Four and you may not receive a confirmation e-mail from us. Don't worry-- the order has gone through. Just let us know as soon as possible via email or text so we can create the order form for you. This issue should be fixed soon. Our apologies for the inconvenience.
Contact at 305-926-9750 or email@example.com
Due to the difference in temperatures all over the country, shipping will remain at our discretion to ensure the safety of the animals.
We will only ship orders to your location when daytime highs are below 90f degrees. If temperatures are beyond those limits we can possibly ship to the FedEx facility near your location for pick up. Alternatively, we will hold and care for your animal(s) to schedule shipment when the weather permits.
If you are purchasing a Grab Bag, please make sure you understand the rules and know that you will be getting one of the three snakes in that contest. If you know there are any morphs in that contest you do not want, please don't make the purchase. Make sure you have the correct bag number and contest number before finalizing the purchase. We cannot make changes once the order has been made. Cancellation fee for grab bag orders is $25.