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*IF USING FOUR PAYMENT OPTION*
If you are using Four as your payment method, please contact us immediately after placing the order with the SKU of your purchase. We are having some technical difficulties with Four and you may not receive a confirmation e-mail from us. Don't worry-- the order has gone through. Just let us know as soon as possible via email or text so we can create the order form for you. This issue should be fixed soon. Our apologies for the inconvenience.
Contact at 305-926-9750 or support@dynastyreptiles.com
*SHIPPING INFO*
Due to the difference in temperatures all over the country, shipping will remain at our discretion to ensure the safety of the animals.
We will only ship orders to your location when overnight lows are above 40f degrees and below 90f degrees. If temperatures are beyond those limits we can possibly ship to the FedEx facility near your location for pick up. Alternatively, we will hold and care for your animal(s) to schedule shipment when the weather permits.
Please keep in mind that we are at the mercy of temperatures in Memphis, TN and Indianapolis, IN (FedEx sorting hubs) where all packages route through before reaching their final destination. Please see temperatures below.
Until further notice we will not be shipping on Thursdays if the label is routing through the Indianapolis FedEx sorting hub. Additionally, any Thursday shipments must be for pick up on Friday at your local FedEx facility.
If you are purchasing a Grab Bag, please make sure you understand the rules and know that you will be getting one of the three snakes in that contest. If you know there are any morphs in that contest you do not want, please don't make the purchase. Make sure you have the correct bag number and contest number before finalizing the purchase. We cannot make changes once the order has been made. Cancellation fee for grab bag orders is $25.